Shipping Policy – Ahmed Ali Nutrition

At Ahmed Ali Nutrition, we are committed to providing reliable and efficient shipping services to ensure that your orders are delivered safely and within the expected timeframe.

Please review the following Shipping Policy for more information about our delivery process.

1. Shipping Areas

• We currently offer shipping to all cities and governorates across Egypt.

• Shipping costs and delivery times may vary depending on the customer's location and order details.

• The applicable shipping fee will be displayed to the customer before the order is confirmed.

2. Order Processing & Delivery

• Orders are prepared for shipment after the order has been confirmed.

• Delivery times may vary depending on the customer's location.

• Delivery may take longer in remote areas or during holidays, promotional campaigns, and peak seasons.

• In case of an unexpected delay, our customer service team will assist in following up on the order and providing the latest available status.

Delivery Time: The actual processing and delivery timeframe should be stated here based on your shipping provider's service. For example: Orders are processed within 1–2 business days and delivered within 2–5 business days, if this accurately reflects your service.

3. Shipping Fees

• Shipping fees are calculated based on the delivery location and order details.

• The applicable shipping fee will be shown to the customer before completing and confirming the order.

• If a free-shipping promotion is available, its terms and validity period will be clearly communicated at the time of purchase.

4. Order Tracking

• Once your order has been shipped, tracking information may be provided depending on the shipping company's system.

• Customers may contact our customer service team to inquire about their order status or expected delivery date.

5. Shipping & Delivery Issues

If you experience any issue with your delivery, including:

• Delayed delivery.

• Failure to receive the order.

• Receiving an incorrect product.

• Receiving a package that appears damaged.

Please contact Ahmed Ali Nutrition as soon as possible after receiving the order so that our customer service team can review the issue and take the appropriate action.

If a product arrives damaged or different from what was ordered due to an error on our part or during shipping, the case will be handled in accordance with our Return & Exchange Policy and applicable consumer protection regulations.

6. Customer Responsibility

Customers are responsible for providing accurate contact information and a complete delivery address when placing an order.

Incorrect or incomplete information, failure to respond to the delivery company, or the customer's unavailability may result in a delay or rescheduling of the delivery.

Contact Us

For shipping inquiries or order assistance:

Ahmed Ali Nutrition
📞 Phone: 01200003767

Thank you for choosing Ahmed Ali Nutrition. We appreciate your trust and are always committed to providing you with a smooth and reliable shopping experience.